HAVE ANY QUESTIONS? CHECK OUT THIS SECTION BEFORE CONTACTING US

Here are some of the top questions

1.How do i become a member of Medicalgreen pro?

Answer

It is free to become a member of Medicalgreen pro member. At the checkout screen, fill in the required information and enter your password and  we will immediately create an account for you.

2.How does your reward points system work?

Answer

For every $1 dollar that you spend (excluding shipping), you will earn 1 point. For each product review you submit that is published, you will earn 5 points. You will also get a one time 20 points sign up bonus upon joining our site.

For every 20 points you accumulate, you will receive a $1 discount that can be used towards any future orders. Points can be redeemed for anything in our online store, without any restrictions.

3.Which payments are accepted by Medicalgreen pro

Answer

We accept wired transfers via Western Union, Moneygram, Cash App and also we accept Bitcoin. You will receive an email with payment details shortly after you submit your order

4. I have sent payments,what next?

Answer

We will process the payment and pack your order. Once your order ships, you will receive a shipping confirmation email with a link to track your order (click on the link to go to our courier’s site)

5.How is my product packed for shipping?

Answer

Your order is packed in a hard box and double vacuum sealed. It is discretely packaged and labelled with zero smell and no indication of the products inside to maintain your privacy.

6.How long will delivery take?

Answer

All orders take 3-4 day to deliver and a tracking number will be emailed to you once your order has been processed so you can track it from there.

NOTE: Delivery might take longer if the receiver lives in a rural area.

7.Is there a minimum and maximum amount?

Answer

We have a $75 minimum order amount. There is no max order amount. Orders under $199 are charged a $15 flat rate shipping fee. Orders $199+ are shipped free of charge.

8.How can i add, edit or cancel my order

Answer

If you want to add to or edit your order, please create a new order and email us to cancel your original order. If you want to cancel your order, email us with the order number.